“Propel Workforce works around the clock with 100% accurancy, freeing you to do the work you enjoy”
Lets take a look at what specific tasks can be automated…
Customer Services
Nothing beats talking to another person when you have a problem to resolve. So Propel Workforce will never completely replace your customer service team. However, there are some tasks you can easily automate to give your customers a better service and your people more time to do what they do best.
Data Entry
In order to clearly see the current state of business is essential to plan for the future and to set the targets on accurate data. Propel Workforce can be set up to process historic data, put together financial statements from different departments, and create a financial forecasts accurately. We enable your employees to deal with the complex reasoning and plan for the future, not calculate yesterday.
Information Distribution
The number one reason people contact customer services is to ask for an update on their service or order. Propel Workforce can take the request, find the correct response and reply to your customer faster than a human and with 100% accuracy.
Improved Customer Journey
One of the most frustrating things about contacting customer service teams is getting lost in complicated telephone IVRs. Propel Workforce can put an end to this by making sure your customers’ queries are directed to the right person for the swiftest resolution every time.
Percentage of department potential automation:
30%